Frequently asked questions

Answers for photo booth rental businesses about intended users, hardware, internet access, printing, layouts, trial access and support.

Layout editor with prepared sample templates — Prepare templates and layouts specifically before use.

Who is FotoboxSuite for?

FotoboxSuite is photo booth software for businesses that rent out Windows photo booths or operate them at events.

Which cameras and printers are compatible?

Canon, Nikon and Sony are supported through model-specific USB connections. A manufacturer's name alone does not establish compatibility with every model. The compatibility overview distinguishes manufacturer SDK support from actual hardware testing. Printers need an appropriate Windows driver.

Does the photo booth work without internet?

After successful initial sign-in and complete event loading, local capture and printing work with a still-valid offline licence. This remains valid for no more than 14 days and ends sooner if the booked access expires. Online galleries, synchronisation and cloud backups need internet access. Offline operation and backups in detail.

Can I print photo strips?

Yes. The layout editor offers 10 × 15 cm photos and double 5 × 15 cm photo strips, in portrait and landscape. Automatic cutting requires a suitable printer and its driver. Formats and printer assignments.

What can I customise?

Custom print layouts, start and result screens and per-layout greenscreen can be prepared for the event.

How do I start the trial?

Erstelle dein Kundenkonto, bestätige deine E-Mail-Adresse und installiere die Windows-App. Neue Konten erhalten 30 Tage den vollständigen Business-Umfang ohne Wasserzeichen, für bis zu 10 Geräte. Danach endet der Zugang, sofern du keinen Tarif buchst. Es entsteht kein automatisches Abo. Eine persönliche Anfrage ist dafür nicht erforderlich. Nach dem Test brauchst du einen gültigen kostenpflichtigen Zugang für die weitere Nutzung.

How much does FotoboxSuite cost?

All packages, billing periods and final prices are listed on the pricing page. No VAT is charged under Section 19 of the German Value Added Tax Act (UStG).

How can I get help?

The guides support setup and operation. For specific problems, contact us through Contact and support. The Windows version, app version, camera and printer models, and the exact workflow help us investigate.